ALX Community built digital mail into every membership tier it sells, free of charge, and the entire operation takes up about as much room as two filing cabinets.

Director of Operations Luke Powell walks through how the structure works across offices, flex memberships, and virtual plans, why ALX moved flex members onto an optional subscription, and how the virtual tier got popular enough that they paused new signups at their flagship building.

In this conversation:

 * How iWorkSpaceMail is priced into every membership level

 * What members pay when their plan does not include mail

 * What mail management looked like before iPostal1

 * How commissions cover the cost of free member mail

 * Why growing from one location to four added almost no work

Learn more about:

* Luke Powell: https://www.linkedin.com/in/luke-f-powell/ 

* ALX Community: https://alxcommunity.com/