Perfect Office Solutions brings in roughly $110,000 a month in digital mail revenue across 23 locations. Founder and CEO Chiko Abengowe shares 5% of that recurring revenue with the staff who manage it.
Chiko explains how the incentive is structured, why tying it to recurring revenue rather than one-time signings changed his team's behavior, and what happened at the locations that were struggling to add members.
In this conversation:
* How Chiko broke into the coworking industry
* How community assistants and membership managers earn a share of mail revenue
* Why a recurring bonus beats a one-time bonus for staff retention
* What the incentive did to his slowest locations
* Where iPostal1 fits in on billing, customer service, and support
Learn more about:
* Chiko Abengowe: https://www.linkedin.com/in/chiko-abengowe-6124452/
* Perfect Office Solutions: https://goperfectoffice.com/