How to make your workspace the easiest part of your members' holiday season
December is the most chaotic month of the year for your members.
They're managing year-end deadlines, shopping for gifts, shipping packages, and trying to squeeze in time with family. Every errand adds friction to an already overwhelming schedule.
If you're an iPostal1 or iWorkSpaceMail partner, you're already processing mail and packages for your members every day. That puts you in a unique position to make their holidays significantly easier.
By extending your mail services with a few simple holiday offerings, you remove friction from the busiest shipping season of the year while strengthening the relationships that drive retention.
Here are a few things you can do.
1. Become their holiday shipping hub
Your members are already coming to your space for mail and packages. During the holidays, they're also making separate trips to the post office, UPS, and FedEx to ship gifts.
That's an unnecessary extra stop during the most time-crunched weeks of the year.
Set up a holiday shipping station with wrapping paper, scissors, tape, and boxes. Let members prepare packages at your workspace instead of doing it at home or making a separate store run.
Then ship those packages for them using iPostal1 or iWorkSpaceMail's discounted shipping rates. They drop off wrapped gifts, you print the label through the platform, and the package goes out. One stop instead of two.
You're already processing their incoming mail and packages daily. Handling outbound holiday shipments is a natural extension of that service that saves your members real time during peak shipping season.
2. Take holiday card logistics off their plate
Holiday cards are another task your members are trying to fit into December.
If you have printing capabilities, offer to print address labels or full holiday cards. You're already managing their mail, so helping them send their own mail during the holidays takes minimal additional effort.
Some operators set up a card-writing station with quality paper, envelopes, and stamps. It costs almost nothing but gives members a calm moment during a frantic season.
Once the cards are ready, you can mail them through the platform just like any other outbound mail.
3. Communicate shipping deadlines before members miss them
Because you're processing mail and packages every day, you understand shipping timelines better than your members do.
Use that knowledge to help them.
Post USPS, UPS, and FedEx holiday shipping deadlines prominently in your space and send a reminder email in mid-December. Let members know the last day to get packages to you for guaranteed holiday delivery.
This protects them from the stress of missed deadlines and positions you as the expert who's looking out for their interests.
4. Make holiday package pickup feel special
Your members are already picking up packages at your workspace year-round. During the holidays, package volume spikes, and pickup becomes part of their daily routine.
Make that experience feel different in December.
Decorate your mail and package area. Add lights, greenery, or a small tree. It signals that you're thinking about their experience, not just processing transactions.
During peak delivery weeks, consider slightly extended hours or added flexibility for pickups. Your members are juggling more packages and tighter schedules than usual. Small accommodations during high-stress weeks get remembered at renewal time. Just set clear expectations and pick-up times, and rules for pick-up appointments.
5. Consider offering gift wrapping as an upsell
If you have bandwidth, professional gift wrapping for a small fee solves a real problem for members who are short on time.
They're already dropping packages off with you for shipping. Offering to wrap them first is a natural add-on that some members will gladly pay for.
Keep it optional and low pressure. The members who need it will use it. The ones who don't will still notice you're thinking about ways to make their lives easier.
You're already their trusted mail and package handler. During the holidays, that relationship gives you a unique opportunity to add value when they need it most.
When you help members ship gifts, print cards, and navigate deadlines during the most overwhelming month of the year, you're not just processing mail. You're removing friction from their lives.
That's what they remember when it's time to renew.
Your competitors are providing desks and meeting rooms. You're solving actual problems during the season when problems feel most overwhelming.
That difference shows up in retention rates, referrals, and community strength.
Ready to get started with iPostal1? Contact us today to start building a new revenue stream for your workspace with digital mailbox solutions.
